{"id":76907,"date":"2019-01-04T12:00:51","date_gmt":"2019-01-04T11:00:51","guid":{"rendered":"https:\/\/rexuniversal.com\/?p=76907"},"modified":"2020-04-14T18:20:38","modified_gmt":"2020-04-14T17:20:38","slug":"how-your-business-can-benefit-from-chatbots","status":"publish","type":"post","link":"https:\/\/rexuniversal.com\/es\/how-your-business-can-benefit-from-chatbots\/","title":{"rendered":"How your business can benefit from chatbots"},"content":{"rendered":"

[vc_row row_height_percent=\u00bb0″ override_padding=\u00bbyes\u00bb h_padding=\u00bb2″ top_padding=\u00bb0″ bottom_padding=\u00bb0″ overlay_alpha=\u00bb50″ gutter_size=\u00bb3″ column_width_percent=\u00bb100″ shift_y=\u00bb0″ z_index=\u00bb0″][vc_column column_width_use_pixel=\u00bbyes\u00bb gutter_size=\u00bb2″ font_family=\u00bbfont-202503″ overlay_alpha=\u00bb50″ shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb0″ align_mobile=\u00bbalign_center_mobile\u00bb mobile_width=\u00bb0″ width=\u00bb1\/1″ column_width_pixel=\u00bb900″][vc_empty_space empty_h=\u00bb2″][vc_column_text text_lead=\u00bbyes\u00bb]<\/p>\n

Chatbots are a software that uses a chat interface to simulate conversations over the internet. As mentioned in a previous post<\/a>, they are predicted to become more prominent in 2019 and what better way to start the new year than by adding this service to your website!<\/span><\/p>\n

As a form of artificial intelligence, chatbots are expected to become more relevant. Especially in the business world because it helps improve users web experience. Using chatbots can benefit your business in the following ways:<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=\u00bb0″ override_padding=\u00bbyes\u00bb h_padding=\u00bb2″ top_padding=\u00bb4″ bottom_padding=\u00bb0″ overlay_alpha=\u00bb50″ equal_height=\u00bbyes\u00bb gutter_size=\u00bb0″ column_width_percent=\u00bb100″ shift_y=\u00bb0″ z_index=\u00bb0″][vc_column column_width_percent=\u00bb100″ align_horizontal=\u00bbalign_center\u00bb gutter_size=\u00bb3″ override_padding=\u00bbyes\u00bb column_padding=\u00bb3″ font_family=\u00bbfont-202503″ overlay_alpha=\u00bb50″ border_color=\u00bbcolor-gyho\u00bb border_style=\u00bbsolid\u00bb shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb3″ mobile_width=\u00bb0″ width=\u00bb1\/3″ css=\u00bb.vc_custom_1495111159707{border-right-width: 1px !important;}\u00bb][vc_icon icon=\u00bbfa fa-hourglass\u00bb icon_color=\u00bbcolor-wvjs\u00bb size=\u00bbfa-3x\u00bb text_font=\u00bbfont-202503″ text_size=\u00bbh2″ text_weight=\u00bb400″ text_space=\u00bbfontspace-111509″ text_lead=\u00bbyes\u00bb title=\u00bbAvailability\u00bb][\/vc_icon][\/vc_column][vc_column column_width_percent=\u00bb100″ align_horizontal=\u00bbalign_center\u00bb gutter_size=\u00bb3″ override_padding=\u00bbyes\u00bb column_padding=\u00bb3″ font_family=\u00bbfont-202503″ overlay_alpha=\u00bb50″ border_color=\u00bbcolor-gyho\u00bb border_style=\u00bbsolid\u00bb shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb3″ mobile_width=\u00bb0″ width=\u00bb1\/3″ css=\u00bb.vc_custom_1495111165050{border-right-width: 1px !important;}\u00bb][vc_icon icon=\u00bbfa fa-group\u00bb icon_color=\u00bbcolor-wvjs\u00bb size=\u00bbfa-3x\u00bb text_font=\u00bbfont-202503″ text_size=\u00bbh2″ text_weight=\u00bb400″ text_space=\u00bbfontspace-111509″ text_lead=\u00bbyes\u00bb title=\u00bbCustomer Support\u00bb][\/vc_icon][\/vc_column][vc_column column_width_percent=\u00bb100″ align_horizontal=\u00bbalign_center\u00bb gutter_size=\u00bb3″ override_padding=\u00bbyes\u00bb column_padding=\u00bb3″ font_family=\u00bbfont-202503″ overlay_alpha=\u00bb50″ shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb3″ mobile_width=\u00bb0″ width=\u00bb1\/3″][vc_icon icon=\u00bbfa fa-phone2″ icon_color=\u00bbcolor-wvjs\u00bb size=\u00bbfa-3x\u00bb text_font=\u00bbfont-202503″ text_size=\u00bbh2″ text_weight=\u00bb400″ text_space=\u00bbfontspace-111509″ text_lead=\u00bbyes\u00bb title=\u00bbTexting Preference\u00bb][\/vc_icon][\/vc_column][\/vc_row][vc_row row_height_percent=\u00bb0″ override_padding=\u00bbyes\u00bb h_padding=\u00bb0″ top_padding=\u00bb0″ bottom_padding=\u00bb0″ overlay_alpha=\u00bb50″ gutter_size=\u00bb3″ column_width_percent=\u00bb100″ shift_y=\u00bb0″ z_index=\u00bb0″ medium_visibility=\u00bbyes\u00bb mobile_visibility=\u00bbyes\u00bb][vc_column column_width_percent=\u00bb86″ gutter_size=\u00bb3″ overlay_alpha=\u00bb50″ shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb0″ mobile_width=\u00bb0″ width=\u00bb1\/1″][vc_separator sep_color=\u00bbaccent\u00bb][\/vc_column][\/vc_row][vc_row row_height_percent=\u00bb0″ override_padding=\u00bbyes\u00bb h_padding=\u00bb0″ top_padding=\u00bb0″ bottom_padding=\u00bb0″ overlay_alpha=\u00bb50″ gutter_size=\u00bb3″ column_width_percent=\u00bb100″ shift_y=\u00bb0″ z_index=\u00bb0″ medium_visibility=\u00bbyes\u00bb mobile_visibility=\u00bbyes\u00bb][vc_column width=\u00bb1\/1″][vc_empty_space empty_h=\u00bb2″][\/vc_column][\/vc_row][vc_row row_height_percent=\u00bb0″ override_padding=\u00bbyes\u00bb h_padding=\u00bb2″ top_padding=\u00bb2″ bottom_padding=\u00bb2″ overlay_alpha=\u00bb50″ gutter_size=\u00bb3″ column_width_percent=\u00bb100″ shift_y=\u00bb0″ z_index=\u00bb0″][vc_column column_width_use_pixel=\u00bbyes\u00bb gutter_size=\u00bb3″ font_family=\u00bbfont-202503″ overlay_alpha=\u00bb50″ shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb0″ align_mobile=\u00bbalign_center_mobile\u00bb mobile_width=\u00bb0″ width=\u00bb1\/1″ column_width_pixel=\u00bb900″][vc_row_inner][vc_column_inner column_width_percent=\u00bb100″ align_horizontal=\u00bbalign_center\u00bb gutter_size=\u00bb2″ overlay_alpha=\u00bb50″ shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb0″ mobile_width=\u00bb0″ width=\u00bb1\/1″][vc_custom_heading text_font=\u00bbfont-597343″ text_weight=\u00bb600″ text_transform=\u00bbcapitalize\u00bb text_space=\u00bbfontspace-111509″ text_color=\u00bbaccent\u00bb sub_lead=\u00bbyes\u00bb sub_reduced=\u00bbyes\u00bb]AVAILABILITY & AUTOMATION[\/vc_custom_heading][vc_separator sep_color=\u00bbaccent\u00bb][\/vc_column_inner][\/vc_row_inner][vc_column_text text_lead=\u00bbyes\u00bb]<\/p>\n

Chatbots can be available 24\/7 and assist with customer interaction around the clock. This means that your customers can get information at any moment without having your own employees spend time on it. Another advantage is that you can also program it to answer automatically. This is particularly useful for questions about your services, location and opening hours.<\/span><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=\u00bb0″ override_padding=\u00bbyes\u00bb h_padding=\u00bb2″ top_padding=\u00bb2″ bottom_padding=\u00bb2″ overlay_alpha=\u00bb50″ gutter_size=\u00bb3″ column_width_percent=\u00bb100″ shift_y=\u00bb0″ z_index=\u00bb0″][vc_column column_width_use_pixel=\u00bbyes\u00bb gutter_size=\u00bb3″ overlay_alpha=\u00bb50″ shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb0″ mobile_width=\u00bb0″ width=\u00bb1\/1″ column_width_pixel=\u00bb900″][vc_row_inner row_inner_height_percent=\u00bb0″ overlay_alpha=\u00bb50″ gutter_size=\u00bb3″ shift_y=\u00bb0″ z_index=\u00bb0″][vc_column_inner column_width_percent=\u00bb100″ align_horizontal=\u00bbalign_center\u00bb gutter_size=\u00bb2″ overlay_alpha=\u00bb50″ shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb0″ mobile_width=\u00bb0″ width=\u00bb1\/1″][vc_custom_heading text_font=\u00bbfont-597343″ text_weight=\u00bb600″ text_transform=\u00bbcapitalize\u00bb text_space=\u00bbfontspace-111509″ text_color=\u00bbaccent\u00bb sub_lead=\u00bbyes\u00bb sub_reduced=\u00bbyes\u00bb]CUSTOMER SUPPORT<\/span>[\/vc_custom_heading][vc_separator sep_color=\u00bbaccent\u00bb][\/vc_column_inner][\/vc_row_inner][vc_column_text text_lead=\u00bbyes\u00bb]<\/p>\n

Clients appreciate having customer support at hand.\u00a0By customizing the message provided for different situations, you can adjust your chat function to attend to your clients\u2019 needs.<\/span><\/p>\n

Chatbots can assist with the following actions:<\/span><\/p>\n

-Help your clients find the product they are looking for<\/span><\/p>\n

.-Get information about your services.<\/span><\/p>\n

-Assist them throughout the purchase process.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column column_width_use_pixel=\u00bbyes\u00bb gutter_size=\u00bb3″ overlay_alpha=\u00bb50″ shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb0″ mobile_width=\u00bb0″ width=\u00bb1\/1″ column_width_pixel=\u00bb900″][vc_row_inner][vc_column_inner column_width_percent=\u00bb100″ align_horizontal=\u00bbalign_center\u00bb gutter_size=\u00bb2″ overlay_alpha=\u00bb50″ shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb0″ mobile_width=\u00bb0″ width=\u00bb1\/1″][vc_custom_heading text_font=\u00bbfont-597343″ text_weight=\u00bb600″ text_transform=\u00bbcapitalize\u00bb text_space=\u00bbfontspace-111509″ text_color=\u00bbaccent\u00bb sub_lead=\u00bbyes\u00bb sub_reduced=\u00bbyes\u00bb]COMMUNICATION PREFERENCES[\/vc_custom_heading][vc_separator sep_color=\u00bbcolor-180132″][\/vc_column_inner][\/vc_row_inner][vc_column_text text_lead=\u00bbyes\u00bb]<\/p>\n

Nowadays, it\u2019s more frequent that people prefer to text rather than to call. Therefore, by having a chat on your website you can easily communicate with those who are hesitant to call. In those cases, chatbots provide your clients with all the information they need, as well as encouraging them to make a purchase or book a meeting.<\/span><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column column_width_use_pixel=\u00bbyes\u00bb gutter_size=\u00bb3″ overlay_alpha=\u00bb50″ shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb0″ mobile_width=\u00bb0″ width=\u00bb1\/1″ column_width_pixel=\u00bb900″][vc_row_inner][vc_column_inner column_width_percent=\u00bb100″ align_horizontal=\u00bbalign_center\u00bb gutter_size=\u00bb2″ overlay_alpha=\u00bb50″ shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb0″ mobile_width=\u00bb0″ width=\u00bb1\/1″][vc_custom_heading text_font=\u00bbfont-597343″ text_weight=\u00bb600″ text_transform=\u00bbcapitalize\u00bb text_space=\u00bbfontspace-111509″ text_color=\u00bbaccent\u00bb sub_lead=\u00bbyes\u00bb sub_reduced=\u00bbyes\u00bb]OTHER CHATBOT BENEFITS INCLUDE . . .<\/span>[\/vc_custom_heading][vc_separator sep_color=\u00bbaccent\u00bb][\/vc_column_inner][\/vc_row_inner][vc_column_text text_lead=\u00bbyes\u00bb]-Collect information.-Easy set-up.-Brand personalization.-Managing large volumes of requests.-Human like interaction.-Cost reduction.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column column_width_use_pixel=\u00bbyes\u00bb gutter_size=\u00bb3″ overlay_alpha=\u00bb50″ shift_x=\u00bb0″ shift_y=\u00bb0″ shift_y_down=\u00bb0″ z_index=\u00bb0″ medium_width=\u00bb0″ mobile_width=\u00bb0″ width=\u00bb1\/1″ column_width_pixel=\u00bb900″][vc_column_text text_lead=\u00bbyes\u00bb]All said and done, there are so many providers offering a ready to use program. Chatbots are becoming easier and easier to add in your business allowing you to save time and money!<\/span><\/p>\n

Are you ready to start using chatbots?\u00a0Let us know!<\/a><\/span><\/p>\n

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Chatbots are a software that uses a chat…<\/p>\n","protected":false},"author":2,"featured_media":76212,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[171],"tags":[193,199,249,311],"class_list":["post-76907","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-web-app-es","tag-2019-es","tag-business-es","tag-trends-es","tag-website-es"],"_links":{"self":[{"href":"https:\/\/rexuniversal.com\/es\/wp-json\/wp\/v2\/posts\/76907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rexuniversal.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rexuniversal.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rexuniversal.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rexuniversal.com\/es\/wp-json\/wp\/v2\/comments?post=76907"}],"version-history":[{"count":0,"href":"https:\/\/rexuniversal.com\/es\/wp-json\/wp\/v2\/posts\/76907\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rexuniversal.com\/es\/wp-json\/wp\/v2\/media\/76212"}],"wp:attachment":[{"href":"https:\/\/rexuniversal.com\/es\/wp-json\/wp\/v2\/media?parent=76907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rexuniversal.com\/es\/wp-json\/wp\/v2\/categories?post=76907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rexuniversal.com\/es\/wp-json\/wp\/v2\/tags?post=76907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}