{"id":76911,"date":"2019-01-04T12:00:51","date_gmt":"2019-01-04T11:00:51","guid":{"rendered":"https:\/\/rexuniversal.com\/?p=76911"},"modified":"2020-04-14T18:21:26","modified_gmt":"2020-04-14T17:21:26","slug":"how-your-business-can-benefit-from-chatbots","status":"publish","type":"post","link":"https:\/\/rexuniversal.com\/sv\/how-your-business-can-benefit-from-chatbots\/","title":{"rendered":"How your business can benefit from chatbots"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;2&#8243; font_family=&#8221;font-202503&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;900&#8243;][vc_empty_space empty_h=&#8221;2&#8243;][vc_column_text text_lead=&#8221;yes&#8221;]<\/p>\n<p style=\"text-align: justify;\"><span class=\"font-597343\">Chatbots are a software that uses a chat interface to simulate conversations over the internet. As mentioned in a <a href=\"\/?p=75963\" target=\"_blank\" rel=\"noopener noreferrer\">previous post<\/a>, they are predicted to become more prominent in 2019 and what better way to start the new year than by adding this service to your website!<\/span><\/p>\n<p><span class=\"font-597343\">As a form of artificial intelligence, chatbots are expected to become more relevant. Especially in the business world because it helps improve users web experience. Using chatbots can benefit your business in the following ways:<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;0&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; font_family=&#8221;font-202503&#8243; overlay_alpha=&#8221;50&#8243; border_color=&#8221;color-gyho&#8221; border_style=&#8221;solid&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;3&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1495111159707{border-right-width: 1px !important;}&#8221;][vc_icon icon=&#8221;fa fa-hourglass&#8221; icon_color=&#8221;color-wvjs&#8221; size=&#8221;fa-3x&#8221; text_font=&#8221;font-202503&#8243; text_size=&#8221;h2&#8243; text_weight=&#8221;400&#8243; text_space=&#8221;fontspace-111509&#8243; text_lead=&#8221;yes&#8221; title=&#8221;Availability&#8221;][\/vc_icon][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; font_family=&#8221;font-202503&#8243; overlay_alpha=&#8221;50&#8243; border_color=&#8221;color-gyho&#8221; border_style=&#8221;solid&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;3&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1495111165050{border-right-width: 1px !important;}&#8221;][vc_icon icon=&#8221;fa fa-group&#8221; icon_color=&#8221;color-wvjs&#8221; size=&#8221;fa-3x&#8221; text_font=&#8221;font-202503&#8243; text_size=&#8221;h2&#8243; text_weight=&#8221;400&#8243; text_space=&#8221;fontspace-111509&#8243; text_lead=&#8221;yes&#8221; title=&#8221;Customer Support&#8221;][\/vc_icon][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; font_family=&#8221;font-202503&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;3&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243;][vc_icon icon=&#8221;fa fa-phone2&#8243; icon_color=&#8221;color-wvjs&#8221; size=&#8221;fa-3x&#8221; text_font=&#8221;font-202503&#8243; text_size=&#8221;h2&#8243; text_weight=&#8221;400&#8243; text_space=&#8221;fontspace-111509&#8243; text_lead=&#8221;yes&#8221; title=&#8221;Texting Preference&#8221;][\/vc_icon][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_visibility=&#8221;yes&#8221; mobile_visibility=&#8221;yes&#8221;][vc_column column_width_percent=&#8221;86&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_separator sep_color=&#8221;accent&#8221;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_visibility=&#8221;yes&#8221; mobile_visibility=&#8221;yes&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_empty_space empty_h=&#8221;2&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; font_family=&#8221;font-202503&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;900&#8243;][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading text_font=&#8221;font-597343&#8243; text_weight=&#8221;600&#8243; text_transform=&#8221;capitalize&#8221; text_space=&#8221;fontspace-111509&#8243; text_color=&#8221;accent&#8221; sub_lead=&#8221;yes&#8221; sub_reduced=&#8221;yes&#8221;]AVAILABILITY &amp; AUTOMATION[\/vc_custom_heading][vc_separator sep_color=&#8221;accent&#8221;][\/vc_column_inner][\/vc_row_inner][vc_column_text text_lead=&#8221;yes&#8221;]<\/p>\n<p style=\"text-align: justify;\"><span class=\"font-597343\">Chatbots can be available 24\/7 and assist with customer interaction around the clock. This means that your customers can get information at any moment without having your own employees spend time on it. Another advantage is that you can also program it to answer automatically. This is particularly useful for questions about your services, location and opening hours.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;900&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading text_font=&#8221;font-597343&#8243; text_weight=&#8221;600&#8243; text_transform=&#8221;capitalize&#8221; text_space=&#8221;fontspace-111509&#8243; text_color=&#8221;accent&#8221; sub_lead=&#8221;yes&#8221; sub_reduced=&#8221;yes&#8221;]<span class=\"font-850707\">CUSTOMER SUPPORT<\/span>[\/vc_custom_heading][vc_separator sep_color=&#8221;accent&#8221;][\/vc_column_inner][\/vc_row_inner][vc_column_text text_lead=&#8221;yes&#8221;]<\/p>\n<p style=\"text-align: justify;\"><span class=\"font-597343\">Clients appreciate having customer support at hand.\u00a0By customizing the message provided for different situations, you can adjust your chat function to attend to your clients\u2019 needs.<\/span><\/p>\n<p><span class=\"font-597343\">Chatbots can assist with the following actions:<\/span><\/p>\n<p><span class=\"font-597343\">-Help your clients find the product they are looking for<\/span><\/p>\n<p><span class=\"font-597343\">.-Get information about your services.<\/span><\/p>\n<p><span class=\"font-597343\">-Assist them throughout the purchase process.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;900&#8243;][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading text_font=&#8221;font-597343&#8243; text_weight=&#8221;600&#8243; text_transform=&#8221;capitalize&#8221; text_space=&#8221;fontspace-111509&#8243; text_color=&#8221;accent&#8221; sub_lead=&#8221;yes&#8221; sub_reduced=&#8221;yes&#8221;]COMMUNICATION PREFERENCES[\/vc_custom_heading][vc_separator sep_color=&#8221;color-180132&#8243;][\/vc_column_inner][\/vc_row_inner][vc_column_text text_lead=&#8221;yes&#8221;]<\/p>\n<p style=\"text-align: justify;\"><span class=\"font-597343\">Nowadays, it\u2019s more frequent that people prefer to text rather than to call. Therefore, by having a chat on your website you can easily communicate with those who are hesitant to call. In those cases, chatbots provide your clients with all the information they need, as well as encouraging them to make a purchase or book a meeting.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;900&#8243;][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading text_font=&#8221;font-597343&#8243; text_weight=&#8221;600&#8243; text_transform=&#8221;capitalize&#8221; text_space=&#8221;fontspace-111509&#8243; text_color=&#8221;accent&#8221; sub_lead=&#8221;yes&#8221; sub_reduced=&#8221;yes&#8221;]<span class=\"font-850707\">OTHER CHATBOT BENEFITS INCLUDE . . .<\/span>[\/vc_custom_heading][vc_separator sep_color=&#8221;accent&#8221;][\/vc_column_inner][\/vc_row_inner][vc_column_text text_lead=&#8221;yes&#8221;]<span class=\"font-597343\">-Collect information.-Easy set-up.-Brand personalization.-Managing large volumes of requests.-Human like interaction.-Cost reduction.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;900&#8243;][vc_column_text text_lead=&#8221;yes&#8221;]<span class=\"font-597343\">All said and done, there are so many providers offering a ready to use program. Chatbots are becoming easier and easier to add in your business allowing you to save time and money!<\/span><\/p>\n<p style=\"text-align: justify;\"><span class=\"font-597343\">Are you ready to start using chatbots?\u00a0<a href=\"\/?page_id=74249\" target=\"_blank\" rel=\"noopener noreferrer\">Let us know!<\/a><\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Chatbots are a software that uses a chat&#8230;<\/p>\n","protected":false},"author":2,"featured_media":76212,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[172],"tags":[196,200,250,310],"class_list":["post-76911","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-web-app-sv","tag-2019-sv","tag-business-sv","tag-trends-sv","tag-website-sv"],"_links":{"self":[{"href":"https:\/\/rexuniversal.com\/sv\/wp-json\/wp\/v2\/posts\/76911","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rexuniversal.com\/sv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rexuniversal.com\/sv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rexuniversal.com\/sv\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rexuniversal.com\/sv\/wp-json\/wp\/v2\/comments?post=76911"}],"version-history":[{"count":0,"href":"https:\/\/rexuniversal.com\/sv\/wp-json\/wp\/v2\/posts\/76911\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rexuniversal.com\/sv\/wp-json\/wp\/v2\/media\/76212"}],"wp:attachment":[{"href":"https:\/\/rexuniversal.com\/sv\/wp-json\/wp\/v2\/media?parent=76911"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rexuniversal.com\/sv\/wp-json\/wp\/v2\/categories?post=76911"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rexuniversal.com\/sv\/wp-json\/wp\/v2\/tags?post=76911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}